Event Details

Event Details

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2 Day Treatment co-ordinating. £250 + vat per day

Fri 24 - Sat 25 Feb 2017

Starts at 8:45 AM

The Arden Hotel Coventry Road Bickenhill Solihull B92 0EH

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A 2 day intensive course which will enable your practice to create the foundations for an excellent treatment coordinator but more uniquely help you create an essential patient journey adding value to both your practice and treatments which will increase higher case acceptance. It is a proven fact that people buy from people they like and relationships built with your patients are a key to success. Throughout the 2 day course your team will learn the roles and responsibilities of a treatment coordinator, discover your unique selling points and create a tailor made patient journey, how to convert every new phone patient phone call into consultations and how to overcome barriers to case acceptance. They will also gain knowledge on marketing strategies which we have found to be successful.


Educational aims and objectives


- to empower your treatment co ordinator with the skills and knowledge to provide the best possible care for every patient

- to create a unique practice patient journey 

- to be able to recognise the usp`s within your practice

- the importance of aftercare

- understanding your target market

- to recognise the importance of listening

- make yourself the biggest asset

- building relationships with your patient

- advance your communication,leadership and organisation skills

- increase your practice turnover

- increase case acceptance

With Rachel Dilley & Julie Ross of J&R Consulting.